LAKE TAHOE — Liberty Utilities is warning the public that individuals are claiming to represent the company and demanding payment over the phone.
Liberty representatives do not place calls to customers for payment, according to a press release from the company. Customers who receive such calls should contact Liberty at 1-800-782-2506.
“We appreciate our customers contacting us about these deceptive calls from individuals claiming to represent Liberty, Pacific Electric or other so-called utilities,” said Sam Rohn, Liberty Utility’s Environmental, Health, Safety and Security Manager. “We encourage our customers not to give out any proprietary or personal information. Liberty Utilities will already have your specific account information on record.”
Rohn recommends customers visit www.libertyutilities.com/west to find out the latest information about the utility, including potentially harmful scams. The website also offers information on services offered by the company, including free energy audits and recycling rebates.
Liberty Utilities serves approximately 49,000 customers on the California side of Lake Tahoe, as well as those in the cities of Markleeville, Woodfords, Topaz, Coleville and Walker, and parts of Truckee, Verdi, Portola and Loyalton.
— Staff report