Internet blacked out for many Truckee-Tahoe customers |

Internet blacked out for many Truckee-Tahoe customers

A cut fiber-optic cable knocked out Internet and business network service Wednesday to thousands of customers from the Los Angeles area to Oregon, including businesses at Lake Tahoe and Truckee.San Antonio-based New Edge Network reported the source of the outage was a severed fiber optic transmission cable in the Richmond, Calif. area. The outage occurred at 3 p.m. and was not restored at press time. The Sierra Sun in Truckee and North Tahoe is a member of New Edge Network, a division of Earthlink.A technical support operator for the company did not know if the fiber-optic cable was intentionally or accidentally cut. The operator said the outage was widespread throughout the West Coast, affecting customers in Truckee, Sacramento, Sunnyvale, Los Angeles, Chico, Roseville, Stockton, and Roseburg, Oregon.According to the company Web site, New Edge Network is the largest office-based DSL provider in the United States with more than 11,700 business-related customers. The company specializes in computer-based networks, including high-speed Internet services.

Support Local Journalism


Support Local Journalism

Readers around Lake Tahoe, Truckee, and beyond make the Sierra Sun's work possible. Your financial contribution supports our efforts to deliver quality, locally relevant journalism.

Now more than ever, your support is critical to help us keep our community informed about the evolving coronavirus pandemic and the impact it is having locally. Every contribution, however large or small, will make a difference.

Your donation will help us continue to cover COVID-19 and our other vital local news.

Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User