GM’s Corner: Providing services requested by the community |

GM’s Corner: Providing services requested by the community

Steve Pinkerton

Welcome to our fourth in a series of columns regarding the update of our Community Services Master Plan, the first of which was published a year ago this week.

In case you don’t remember or didn’t have a chance to read them, here is a reminder as to why we are doing an update:

Periodically, we need to make sure that the mix of recreation services we’re providing are consistent with the needs and desires of the community.

We know that our stakeholder preferences change periodically, and we want to make sure we are keeping up with the times.

We certainly aren’t interested in spending your resources in areas that are no longer desired by the community.

We also want to make sure we hear from all of our key stakeholders. We realize that many of you don’t live here year-round — but spend lots of time enjoying our facilities when you are in town. Every opinion matters as we figure out what our programs and facilities should provide over the next decade or more.

We have been very active over the past four years updating our master plans. We’ve already engaged the community to help us update the master plans for Diamond Peak, our beaches, golf courses and our tennis center.

The latest plan includes a more detailed analysis of the other core areas of community services including:

Youth and Family Programming

Adult and Senior Programming

Recreation Center, Health and Wellness

Aquatic Programming

Open Space, Trails and Special Interests.

As part of the community input process, we’ve held focus groups, conducted two, well attended public meetings and conducted a scientific and an open survey as well.

The survey results indicate:

Nine out of ten respondents rated the overall quality of services provided by Incline Village General Improvement District (IVGID) as excellent or very good.

Nearly six in 10 respondents felt that the Recreation Fee and Beach Fee represented a very good or fairly good value.

Parcel owners considered the most important purposes for IVGID offering services to be providing opportunities for residents to maintain and improve their health, and to promote a more beautiful community and a greater sense of place for residents.

Programs for children, older adults and youths were given the highest priority.

There was also interest in new or improved facilities, including additional trails, a cross-country ski facility, and a dedicated dog park.

There is a lot more insightful information included in the survey. In addition, we conducted live surveys at each of the public meetings.

We have a webpage dedicated to the plan:

This link includes information regarding the public meetings, the survey, and other related documents.

Based on all of our facility assessments and community input, we will be presenting a draft plan to the board of trustees early in 2018. I will be sure to let you know when this will be happening.

This plan is all about ensuring that we are providing the services requested by the community. We can’t do that without your input.

Please take a look at the information on our website and let me know if you have any questions or comments.

We appreciate your feedback and participation in all the surveys, meetings, and focus groups conducted this past year, and look forward to another productive year ahead.

“GM’s Corner” is a recurring column from IVGID General Manager Steve Pinkerton, who discusses issues and offers updates regarding various district matters. He may be reached for comment at

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