Tahoe Forest awarded for excellence in inpatient care | SierraSun.com

Tahoe Forest awarded for excellence in inpatient care

Tahoe Forest Health District staff. Front row, from left: Peggy Barraza, Environmental Services Aide; Anne Goldstone, Staff Nurse Med/Surg. Middle, from left: Missy Pursel, RN, Women and Family Center Clinical Coordinator; Jadwiga Auckenthaler, Case Manager; Wendy Kirkland, Lab Assistant; Annie Dixon, Physical Therapist. Back, from left: Alex Hernandez, Transporter; Pete Stokich, Diagnostic Imaging and Patient Access Director; Shawni Coll, MD, Tahoe Forest Women’s Center; Executive Chef Anthony Valdez; Kerry Milligan, Med/Surg Supervisor; Jim Sturtevant, Director of Inpatient Services; and David Ventura, Respiratory Therapist.
Courtesy TFHD |

TRUCKEE, Calif. — Press Ganey Associates recently named Tahoe Forest Hospital a 2014 Guardian of Excellence Award winner for providing excellence in inpatient care.

The award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in patient satisfaction.

“The staff at Tahoe Forest Hospital strives daily to provide excellent patient care,” said Ginny Razo, chief operating officer of Tahoe Forest Health System. “Having our efforts recognized in a formal way lets us know we are achieving our goal to provide quality patient-centered care to the Truckee/Tahoe community.”

Razo said the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5 percent of all Press Ganey clients for each reporting period during the course of one year.

“We are proud to partner with Tahoe Forest Hospital,” said Patrick T. Ryan, CEO of Press Ganey. “The award is a testament to the organization’s commitment to deliver more patient-centered care. By achieving and sustaining this level of excellence, Tahoe Forest Hospital is benefiting patients and helping advance the quality of health care.”

Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience.

Press Ganey works with clients from across the continuum of care — hospitals, medical practices, home care agencies and other providers — including 50 percent of all U.S. hospitals. For more information, visit http://www.pressganey.com.

This article was submitted by Tahoe Forest Health System. For more information, visit http://www.tfhd.com.

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