The Ritz-Carlton, Lake Tahoe earns AAA Five Diamond Award | SierraSun.com

The Ritz-Carlton, Lake Tahoe earns AAA Five Diamond Award

Staff report

TRUCKEE, Calif. andamp;#8212; The Ritz-Carlton, Lake Tahoe, has been awarded the prestigious AAA Five Diamond designation, the travel authorityandamp;#8217;s highest rating for hotels and restaurants.This is the first year the luxury mountain resort has received this prestigious award and it is the first-ever hotel or resort in the Lake Tahoe region to achieve the AAA Five Diamond rating.andamp;#8220;Receiving the AAA Five Diamond award is testament to the dedication and outstanding efforts of the ladies and gentlemen of The Ritz-Carlton, Lake Tahoe,andamp;#8221; said Allen Highfield, general manager for the resort, in a statement. andamp;#8220;It really is their award and I am very proud of their service commitment to our guests.andamp;#8221;The Ritz-Carlton, Lake Tahoe is part of a select group representing the upper echelon of the hospitality industry. For 2011, according to a press release, 124 lodgings and 55 restaurants received the Five Diamond rating. These 179 select establishments account for just 0.3 percent of the total 59,000 AAA Approved and Diamond Rated lodgings and restaurants across the U.S., Canada, Mexico and the Caribbean.andamp;#8220;We are honored to receive the prestigious AAA Five Diamond Rating,andamp;#8221; said Steven Holt, market director, public relations for The Ritz-Carlton Hotels of Northern California, in a statement. andamp;#8220;At The Ritz-Carlton, Lake Tahoe, we are committed to providing premier hospitality experiences that consistently exceed our guest expectations.andamp;#8221;According to AAA, it began field inspections of lodgings and restaurants in 1937 and introduced a formal rating system for accommodations in 1963. The early rating system evolved into the Diamond Rating System for lodgings in 1976 and was rolled out for restaurants between 1986 and 1991. Professionally trained AAA/CAA inspectors use published guidelines to evaluate and rate properties as a service to members.andamp;#8220;Five Diamond establishments do more than provide luxurious surroundings; they consistently deliver a high level of personal attention to every guest,andamp;#8221; said Michael Petrone, AAA director of Tourism Information Development, in a statement. andamp;#8220;Awareness and follow through are critical when dealing with the most discriminating guest expectations. To achieve and maintain superior standards on a daily basis is a rare accomplishment. AAA is pleased to recognize The Ritz-Carlton, Lake Tahoe as an exemplary member of the hospitality industry.andamp;#8221;To learn about The Ritz-Carlton, Lake Tahoe, visit http://www.ritzcarlton.com/laketahoe. To confirm hotel reservations, contact your travel professional or Ritz-Carlton worldwide reservations at 800-241-3333.