Widespread Comcast outage due to cut fiber | SierraSun.com

Widespread Comcast outage due to cut fiber

According to a CNBC report, Comcast said Friday the interruption of internet, video and voice services is due to a cut fiber at one of the company network partners.

“One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize and are working to get services restored as soon as possible,” Comcast said in a statement according to CNBC.

The report states Comcast said at 2 p.m. EST it did not yet have an ETA on when service would be restored.


A spokesperson for Cricket/AT&T Wireless referred to the Comcast outage as an issue that is affecting carriers throughout the country.

Original story

Reports of widespread Comcast outages are being reported in parts of the Western Nevada County area.

Comcast call center reports “we are experiencing technical difficulties.”

Check back for more updates.

Support Local Journalism


Support Local Journalism

Readers around Lake Tahoe, Truckee, and beyond make the Sierra Sun's work possible. Your financial contribution supports our efforts to deliver quality, locally relevant journalism.

Now more than ever, your support is critical to help us keep our community informed about the evolving coronavirus pandemic and the impact it is having locally. Every contribution, however large or small, will make a difference.

Your donation will help us continue to cover COVID-19 and our other vital local news.

Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User